Shipping policy
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
USPS Shipping
Orders are typically processed within one business day. USPS usually delivers within 3 to 8 business days. If you order Priority shipping then USPS usually delivers within 1 to 3 business days depending on where you are located.
WHERE DOES MY ORDER SHIP FROM?
Orders ship from Connecticut or New York.
DO YOU OFFER FREE SHIPPING?
We offer free shipping periodically. Free shipping does not apply to international orders.
DO YOU SHIP INTERNATIONALLY?
Yes, we do ship internationally.
HOW DO I RETURN MY ORDER?
Please contact NADOES, LLC by email to customercare@nadoes.com and we can help process your return.
HOW CAN I TRACK MY ORDER?
You can track your order through the link provided in your shipping confirmation. Shipping confirmations are sent out once your order is processed.
HOW DO I SEND BACK A RETURN?
If you are not happy with your order you can send it back to us within 30 days for a full refund. Please follow the steps below:
Repackage the products and ship to the address below:
NADOES, LLC
403 Main Street
#219
Armonk, NY 10504
Please allow up to 72 hours for your refund to process once we receive your returned product.
WHAT IS YOUR RETURN POLICY?
You can return your items within 30 days of your purchase for a full refund.
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
Refunds are processed within 7 days from the time the package arrives at our warehouse. Depending on your bank, please allow some time for the refund to be reflected in your account.
WHAT COUNTRIES DOES NADOES SHIP TO?
NADOES is currently shipping to the following countries: Australia, Austria, Bahamas, Belgium, Bulgaria, Canada, Chile, China, Columbia, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Republic of Korea, Kuwait, Latvia, Lithuania, Luxembourg, Macao, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom and Vietnam.
HOW MUCH DOES INTERNATIONAL SHIPPING COST?
International shipping is calculated based on total weight of order and the destination country. International shipping charges will be calculated during checkout.
HOW WILL I KNOW HOW MUCH MY ORDER WILL COST?
Just add items to your cart and then click "checkout". As you get into the checkout process, you will see your order total based on the cost of the items and the destination.
HOW ARE DUTIES AND TAXES CALCULATED FOR INTERNATIONAL ORDERS?
Duties or customs tariffs are set by the destination country. Customs will determine based on the country of origin and the classification of the merchandise. You will be responsible for paying these extra charges at delivery of your order.